Contact Us
Whether you have a question about one of our sweepstakes casino reviews, spotted something that needs updating, or simply want to share feedback, this page explains the best way to reach us and what happens next.
How to Reach the Team
The easiest way to get in touch with the editorial team at Sweepstakes is by email. We aim to respond to every message within two working days, though during busy periods it may take a little longer.
Send your message to: [email protected]
Please include a clear subject line so we can route your query to the right person quickly. For corrections to specific pages, linking the page in question helps us look into it straight away.
What We Can Help With
- Factual corrections: If you believe information on a review page is inaccurate or out of date — offer terms, eligible states, redemption thresholds — let us know and we will verify and update as needed.
- Editorial feedback: Comments on our methodology, rating criteria, or the way we cover the sweepstakes model are always welcome.
- General questions about sweepstakes casinos: How the dual-currency model works, what Sweepstakes Coins are, how prize redemption operates — if something on the site did not answer your question, tell us and we will look to improve the relevant page.
- Responsible play concerns: If you have concerns about your own play or that of someone you know, please visit our responsible gambling resources page first. We can point you to further support, but we are not a counselling service.
- Partnership and commercial enquiries: Please include "Commercial" in your subject line. Note that commercial relationships do not influence our editorial ratings or rankings.
What We Cannot Help With
Sweepstakes is an independent comparison and review site. We do not operate any of the sweepstakes casino platforms we cover, and we cannot:
- Access your account on any sweepstakes casino platform
- Process or expedite coin purchases, redemptions, or withdrawals
- Resolve disputes between you and an operator
- Provide legal or tax advice about prize redemptions
For account-level issues, contact the operator's own support team directly. Each platform reviewed on this site has its own customer service channel.
About This Site
Sweepstakes (illinoiseagle.com) is an independent affiliate website covering sweepstakes casinos and social casino platforms available in the US. We research, review and compare platforms that use a promotional sweepstakes model — where players use Gold Coins for free-play entertainment and Sweepstakes Coins that may be redeemed for prizes, subject to each platform's terms and conditions.
Our reviews are based on editorial research and verification. We do not claim to have deposited funds or played on every platform we cover. Ratings reflect our independent assessment across criteria including game range, welcome offers, redemption process, and platform reliability. Commission from affiliate relationships does not determine a platform's position in our rankings.
For more on who we are and how we work, visit our about us page. For the full terms governing use of this site, see our terms and conditions.
A Note on Sweepstakes Casino Availability
Sweepstakes casinos operate under a promotional model rather than traditional real-money gambling regulation. Availability varies by state, and some states restrict or prohibit participation. If you have contacted us because a platform you found on this site is unavailable in your state, this is likely the reason — operators make their own decisions about which states they serve, and those decisions can change. We update our pages when we become aware of changes, but we encourage readers to check operator terms directly for the most current eligibility information.
If you have questions about responsible play or want to understand the sweepstakes model more fully before signing up anywhere, our responsible gambling page is a good starting point.
This site is intended for adults aged 18 or older. No purchase is necessary to participate in sweepstakes casino promotions — a free alternative method of entry is generally available. Prize redemptions may be subject to identity verification, minimum thresholds, and applicable tax obligations.